Privacy Policy

TERA DIGITAL TECHNOLOGIES SDN BHD

Privacy Policy

Introduction

TERA DIGITAL TECHNOLOGIES SDN BHD (“we”, “us”, or “our”) operates the website teratechnologies.com.my. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Company name
Billing and payment information

1.2 Non-Personal Information

We may collect non-personal information about your interaction with our website, including but not limited to:

IP address
Browser type
Operating system
Pages visited on our website
Time and date of visits

2. How We Use Your Information

2.1 Personal Information

We use the personal information we collect to:

Provide and manage our services
Process payments and billing
Communicate with you about your projects and inquiries
Improve our website and services
Send promotional materials, if you have opted in to receive them

2.2 Non-Personal Information

We use non-personal information to:

Analyze website usage and improve user experience
Monitor and prevent any fraudulent or malicious activity

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Legal authorities if required by law or to protect our rights and safety

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Request the deletion of your personal information, subject to legal obligations
Opt out of receiving promotional communications from us

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

TERA DIGITAL TECHNOLOGIES SDN BHD
Email: admin@teratechnologies.com.my